Frequently Asked Questions

 
 
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Do I need a service attendant?

A service attendant is highly recommended but not required. To ensure that the inflatable is not returned filthy, we recommend hiring a trained service attendant to monitor the safety of your children and avoid excessive dirtiness which will result in a cleanup fee.

To make the offer sweeter we include the rental of a jumbo bowling set for free with each service attendant rental.

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How safe is it?

Each bounce house rental comes with an attendant who will remain present for the duration of the event. The attendant will always keep a keen eye on the safety of the children and alert any chaperons if there is a safety concern.

Bounce House Philly also fully tests each bounce house after setup and does a detailed cleaning of the interior with children safe cleaning products to reduce risk of bacteria and germs.

what ages and sizes are appropriate?

We advise that only children 18 years and younger jump in the bounce houses. Only adults should operate.

Each bounce house is designed for children under 100lbs each. It is up to an adult’s discretion to determine whether or not a child’s weight is appropriate.

are there any additional fees?

Here at Bounce House Philly we do not have any hidden fees. There are no delivery fees, no setup or breakdown fees. An attendant will always help get things started to ensure the safety and absolute fun during your special event.

If you would like a service attendant for the duration of the event there is an additional $75 fee per day but it is not required.

However, a travel fee is required if the location of the event extends past 30 miles from the 19153 zip code at a flat rate of $20 and an additional $5 per every 10 miles.

how many children can fit in a bounce house philly rental?

Please visit our store to refer to the sizes and weight limits for each inflatable prior to your selection. Consider booking multiple inflatables If you will be hosting a large block party, fair, gathering etc.
 

Do i need to do anything?

Each bounce house requires an electrical source or extension cord within 100 feet of operation to ensure air and safety of children while enjoying Bounce House Philly. In order to keep your cost as low as possible we ask all of our customers to be ready to assist us with an available electrical outlet in order to avoid the need of a generator.
 

Are there any requirements on my special day?

To ensure there are no breaks in enjoyment we ask that all children’s shoes be removed prior to entering Bounce House Philly. We also ask as a sanitary measure that each child has on a pair of socks before entering the bounce house.

No food, drink, candy, or gum is allowed to be consumed while enjoying Bounce House Philly.

 

 

Have a question that you don’t see listed above?

Send us an email at

bouncehousephilly@gmail.com

and we’ll be sure to get back to you within 24 hours.